A cry for help

After the process was at a halt due to issues with Cloud Factory and the email process, we decided to bring use our resources at our disposal. First step we took was try to google similar issues. This led us to several others having the same issue, but no resolution. We then looked at the support forums for Run my process, but still could not find any fix. Next we took to the CIS 4140's scholar's list to ask the bright minds for a fix. A young lad, Tim Olsen, suggested we use timers in our process instead of of waiting for work from Cloud Factory. So onto changing the process again!